I'm experiencing video problems. What can I do?
Occasionally, users may experience problems with video display corruption.
This is usually due to buggy video drivers. Try one or more of these steps:
- Change the video mode of your card to 16,000 or 32,000 colors.
- Go to the Puzzlepalooza Performance Settings dialog and check or
uncheck Native transparency.
- Show the Windows control panel, double-click on the 'Display' icon, click on the Settings
tab, and click on Advanced (on some systems). Adjust the Hardware Acceleration
slider towards 'None' and see if this makes a difference.
- Upgrade to the latest video driver from the manufacturers' web site.
We encourage you to visit the web site of your video card manufacturer. They usually offer free driver upgrades. Here are a few sites for popular cards:
Please contact felix@visionx.com to let us know about
video problems and if possible, any workaround you have discovered. Please let us know your operating
system, video card, video mode, driver version and any other information you think might help us
diagnose the problem.
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How do I find lost pieces?
Sometimes you may drop pieces off the tray, or you may have resized the Puzzlepalooza window
causing one or more pieces to be hidden. There are three solutions for this:
- Undo the last command with Ctrl-Z or Edit|Undo or the undo button
on the toolbar. This will bring the piece(s) back to where they were before you
dropped them.
- Use Edit|Arrange|Auto Arrange, which will ensure that all pieces
are visible on the tray.
- To avoid arranging all the pieces you've arranged,
use Edit|Arrange|Find Lost Pieces. This will find any single pieces that have
accidentally strayed outside of the tray.
Also check the other tray for pieces - it's easy to right-click on a piece and
accidentally send it (and any connected pieces) to the other tray.
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I'm no longer registered. How can I re-register?
If you're a registered Puzzlepalooza user but, for whatever reason, the program
says you're not, please reinstall the Puzzlepalooza starter pack (see the next question). If you
can't remember your registration keys, go to your members page. The keys are listed on this page.
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How do I register Puzzlepalooza?
When you have bought and installed the starter puzzle pack, run ScreenThemes Puzzlepalooza
to be prompted for the pack registration code, or if already running
the trial version, you can click on the Help/Register Packs menu
item. Once the pack is successfully registered, JPEG thumbnails will be unpacked
into your ScreenThemes data folder, which you can access by pressing
the ScreenThemes Images button on the Create New Puzzle dialog.
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Why are there no scrollbars?
Puzzlepalooza tries to be as natural as possible for users. We want to encourage people to just enjoy
the game instead of fiddling with scrollbars. If you need more space for your
puzzle, try the Full Screen Mode available from the View menu.
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